The emotions behind the low stars
- Fear 1.5%
- Disappointment 1.0%
Share of reviews carrying each emotion. The report pairs every one with the themes and the words behind it.
Dentist · New South Wales
We read 6,334 public reviews across 393 businesses (1 July 2026 – 14 September 2026). Here is what they add up to: what customers complain about most, which businesses carry it, and what would stop it.
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The solution
Nobody has time to read every review left for dentists in New South Wales. We read all of them and show where the complaints cluster, so a problem shows up in the words before it costs you the next patient.
The emotions behind the low stars
Share of reviews carrying each emotion. The report pairs every one with the themes and the words behind it.
The businesses at risk
137 of 306 sit below the market on both rating and consistency.
The method
No surveys, no panels, no guesswork. Just what customers already wrote, read properly.
Every public review left for 393 dental businesses in New South Wales, 1 July 2026 – 14 September 2026.
Each review is scored for sentiment and emotion, and the phrases customers repeat are counted across the whole market.
It is written up as the Complaint Report: the complaints ranked by weight, the stories behind them, which businesses carry the most, and the fixes.
The benefits
The Complaint Report ranks what customers here complain about by weight, tells the stories behind the complaints, shows which businesses carry the most of them, and sets out the fixes.
Free edition
Built from the same 6,334 reviews and sent to your inbox with its password. No card, no call - and every day it goes unread is a day the complaint keeps costing you customers.
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